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My Versa tracks my sleep but it's inaccurate. I woke up this morning at 7am. My Versa reported I was awake at 5am & it stopped tracking my sleep. Other nights it starts my sleep long after I go to bed. I'm asleep after my head hits the pillow. My Blaze used to track sleep if I fell asleep in the recliner, recorded awake time when I moved to my bed & went back to tracking sleep until I woke in the morning. Are there known issues with the Versa's sleep tracking that are being corrected by Fitbit? I made the wrong assumption accuracy (heart rate, steps, sleep) would not be an issue with the Versa since the Blaze works so well.
Moderator edit: updated subject for clarity and label.
I too am having the same problem. Two weeks ago it went from bad to worse. I get gaps in between sleep that have no explanation and the start times are 2-4 hours after I go to bed. I generally go to bed at 10:00 and get up between 5-5:30
In the latest update, my app is no longer tracking my sleep patterns either without intervention. It just shows me asleep restless awake. I need to delete the sleep session, then add it again and I get the detailed tracking. This has now been happening for several days. So things are regressing.
This week my Versa says I have slept 5 hours, 3 days with zero sleep. Amazing I am still alive! I like the Versa, water resistant, accurate in most other aspects, good battery life, why can't Fitbit find a solution to the sleep tracking? Hardware/Softawre? They have products that work, Charge HR, they have known this issue for months and still no solution.
Did you try resetting the Versa - holding down the left button and lower right hand button until Versa symbol (blue dots in a sideways square show up on watch).
I have tried everything that Fitbit customer support has suggested over the last 3 months including the full restart, taking it back to factory settings, changing wrists, tight, loose, etc…..!
I feel your pain, but don't know what else to suggest. My wife and I both have Versa watches, bought May and July of this year. At first I had some sleep tracking issues ( night would be broken up in segments) but for last month we have both been lucky with only an occasional sleep error (broken segment) on my July purchase.
The only way I've found to reliably get the Versa to show you sleep stages in the morning is to use a wristband over the Versa and surrounding wrist areas at night. If you've worn the Versa all day, take it off and wash and towel dry your wrist vigorously before putting the Versa back on. Also rinse off the Versa, especially the back side with the sensors. You can thank @hoofbeats95 for the idea. It works, in contrast to most of the other suggestions posted so far.
