Sleep tracking information on my Versa 2 disappeared

[sabet]

I have lost my sleep information on my dashboard since April 15, 2020.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @sabet, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Versa 2 since your sleep information disappeared since April 15th. I would like to know if the issue happened on your Fitbit Dashboard, the Fitbit app or your Versa device itself.

In the meantime, restart your Versa 2 as described in this help article. After this, sync your watch and see if the issue gets fixed.

Looking forward to your response.

[sabet]

Aloha,

I am sorry for the late reply; I just now noticed this email. I am happy to
report that my sleep tracking information resurfaced after syncing my Versa
2. Thank you so much for following up.

Sabet

[JuanJoFitbit]

Hi @sabet, I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀