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SmartTrack is not recognizing my activities on my Versa

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‎07-31-2021 04:40 - last edited on ‎07-31-2021 07:57 by Fitbit Moderator

‎07-31-2021 04:40 - last edited on ‎07-31-2021 07:57 by Fitbit Moderator

It uses to automatically track elliptical. Some season it will not do it on its own. It does work manually but I would like it to track automatically 

 

 

Moderator Edit: Clarified subject

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‎07-31-2021 08:00

‎07-31-2021 08:00

Hi there, @adell. Welcome to the Community Forums. Thanks for the details provided in your post. I understand how important is to you to use SmartTrack on your Versa. 

 

As a first approach, I'd recommend restarting your Versa. For instructions, see How do I restart my Fitbit device?

 

Also, note that you can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎07-31-2021 08:00

‎07-31-2021 08:00

Hi there, @adell. Welcome to the Community Forums. Thanks for the details provided in your post. I understand how important is to you to use SmartTrack on your Versa. 

 

As a first approach, I'd recommend restarting your Versa. For instructions, see How do I restart my Fitbit device?

 

Also, note that you can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes