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So many issues with Apps that I don't feel the Versa is worth it any more

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‎01-20-2019 19:43

‎01-20-2019 19:43

Spoiler
I got my Versa around November 2017 and loved it the first 6-9 months, and then applications stopped working.  Here are my issues:

1.  United app still is not working!  The message I get is "Couldn't find any flights.  Add flights from your United Airlines account."  I have a flight coming up Monday so it should be showing.  

2.  Nest app stopped working!  The message I get is "Permissions Error - Please allow internet access in the App Gallery."  

3.  Weather app stopped working!  The message I get is "Sync the Fitbit mobile app to update."

I sync regularly.  Bluetooth and wifi are turned on.  I have restarted my Fitbit.  Nothing seems to be working to get the apps to work!  Basically, the only parts of the Fitbit that are working, I could get with a much cheaper version than the Versa.  Before buying the Versa, I debated between Fitbits (which I owned for years and have always been happy with) and Apple Watch - I'm now regretting my choice!
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‎01-20-2019 20:16

‎01-20-2019 20:16

@mrs911 wrote:

1.  United app still is not working!  The message I get is "Couldn't find any flights.  Add flights from your United Airlines account."  I have a flight coming up Monday so it should be showing.  

This is not Fitbit's fault. This is a 3rd party app. Contact its developer (United) using the link provided on the app page in the Fitbit mobile app. But, before you do so, check if the app has an update available in the Fitbit mobile app.

 

 

@mrs911 wrote:
 
2.  Nest app stopped working!  The message I get is "Permissions Error - Please allow internet access in the App Gallery."  

Mine is working just fine. Perhaps do what the error message asks you to do? Open Fitbit mobile app, tap on Versa icon, go to Apps, tap on Nest app, open Permissions and make sure Internet access is enabled.

 

@mrs911 wrote:

3.  Weather app stopped working!  The message I get is "Sync the Fitbit mobile app to update."

I sync regularly.  

 When was the last successful sync (open Fitbit mobile app, tap on Versa icon, scroll down to sync section)? Are there any updates to Weather app available? Have you tried uninstalling and reinstalling Fitbit mobile app and syncing your Versa afterwards?

 

@mrs911 wrote:
and Apple Watch - I'm now regretting my choice!

 Try some troubleshooting first. I hope your problems can be resolved.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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