11-04-2019 08:17 - edited 11-04-2019 08:21
11-04-2019 08:17 - edited 11-04-2019 08:21
So as you can see on the photo, the Versa 2 is not displaying sleeping time correctly.
I bought versa lite 2 weeks ago that had same issue. I was recommended to factory reset to resolve it on this very forum, which ended up bricking the device during the update process.
Now I have the Versa 2, which exhibit the exact same problem, and it led me to believe that the issue should be universal. I can’t be that unlucky to have the same bug on two different new devices of different models. If you are also on the latest firmware, can you check if your sleeping time is correctly displayed?
11-04-2019 13:55
11-04-2019 13:55
@bigtwister So sorry that my advice bricked your other device. So sorry that your new device is doing the same thing. I will not be giving any more device suggestions. That said, I noticed that your display is in French. Where are you located? I am asking because I have seen other weird quirks in different locations. Might be relevant, might not.
At the bottom of every page, there is a link to other language forums. Try the French forum to see if your problem is described there. I am not a fluent as I was, or I would look for you.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-04-2019 14:03
11-04-2019 14:03
Oh ha, it's not your fault. Who knows that the fitbit software could be so finicky.
But good suggestion, I will ask around at the French community.
11-05-2019 03:12
11-05-2019 03:12
@bigtwister Is your sleep the only device display that is missing units? Or is it happening on other choices?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-05-2019 05:49
11-05-2019 05:49