Spo2 feature is not working on my Versa 2

[JWL2]

Spo2 hasn't been tracking on my versa2 for about two weeks. It was working fine before that. I tried uninstalling it and reinstalling it but it's still not overnight spo2. The o2 variation still works so I believe that the sensor is ok. I also tried changing the clock face in the ap instead of the watch but no difference.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @JWL2, welcome to our Fitbit Community. Regarding the SpO2 tracking issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'd like you to restart your Versa 2 as described in this help article. After this, check out this help page, which explains how the SpO2 feature works on your Fitbit device.

Finally, monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

[JWL2]

It seems to be working fine now. Thanks Sent via the Samsung Galaxy S7 active, an AT&T 4G LTE smartphone

[JuanJoFitbit]

Hi @JWL2, that's great news! I'm so glad to hear that it's working properly now. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀