help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Spotify HR not working correctly.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2019 14:41 - last edited on ‎01-17-2019 09:25 by Moderator Alum

‎01-16-2019 14:41 - last edited on ‎01-17-2019 09:25 by Moderator Alum

I’ve recently got the Spotify HR app on my new Versa watch, when I’m playing my music on my phone I can see the song playing on my watch but I am unable to pause, play, skip, turn up volume and change playlist on it. I’ve tried resting both my watch and phone and also turned Bluetooth on and off to try solve the problem. 

 

Moderator Edit: Clarified Subject.

Best Answer
1 REPLY 1

‎01-17-2019 09:27

‎01-17-2019 09:27

Hello @Flemmo123, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know about the troubleshooting steps you've tried so far. Please note that as Spotify HR was not developed by Fitbit, we do not offer support for it. My best recommendation is to contact Spotify HR's developer by going to Account > Versa > Apps > Spotify HR and tap on the "contact developer" button. Let them know about these issues, I'm sure they will be more than happy to help you. 

 

I hope this helps, in case you need anything else, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes