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Spotify app not working on Versa 2

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‎12-29-2019 09:10 - last edited on ‎01-10-2020 16:55 by Fitbit Moderator

‎12-29-2019 09:10 - last edited on ‎01-10-2020 16:55 by Fitbit Moderator

On my Fitbit Versa 2 when I connect to Spotify it will work for the first few times and then just stop. I have connected my Fitbit with my phone threw Bluetooth and the Spotify app says it is not connected to Bluetooth which I know is false because I can use regular music controls.

 

Moderator edit: Updated subject for clarity 

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‎01-10-2020 16:55

‎01-10-2020 16:55

@muddyboy Welcome to the Community. Sorry for the delayed reply. 

 

I appreciate the details mentioned. It's pretty weird that you're seeing that you need to turn on Bluetooth but your watch is syncing and you're able to use music control. 

 

In this case, I would like you to restart your Versa 2 and remove it from your Bluetooth settings. Once you've done this, please set up Spotify again. 

 

I'll be around if you have any additional questions. 

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