help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Spotify app won’t connect to headphones

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2020 16:43

‎02-25-2020 16:43

I tried pairing two sets of headphones with Fitbit, and it said they were connected at different times. 

 

However, when I go to the Spotify app, it prompts me to connect to a speaker to play the music, but neither of the headphones show up (at different times). The only thing I can successfully connect to is the echo dot. That’s not helpful though.

 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-23-2020 09:02 - last edited on ‎06-11-2025 08:23 by Fitbit Moderator

‎04-23-2020 09:02 - last edited on ‎06-11-2025 08:23 by Fitbit Moderator

@Lynch96 I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your Versa 2 not connecting with your headphones when using the Spotify app. Try deleting all devices on your Versa and then clear the bluetooth connection between your phone and your device by deleting all devices listed on your phone's bluetooth settings. Restart both your phone and your Versa 2 and retry connecting Spotify and using your headphones again.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes