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Stair Climber doesn't add to floors count

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‎05-11-2019 17:47

‎05-11-2019 17:47

Why doesn't it to the total number of floors??? Why are there so many problems with so many features? Nothing works well. 

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‎05-11-2019 18:05

‎05-11-2019 18:05

Floors climbed are detected by an altimeter sensing changes in altitude.  On a stairclimber, you are not increasing your altitude.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-11-2019 22:07

In response to JohnnyRow

‎05-11-2019 22:07

Thank you. I thought the minimal going up and down would account for it. I guess not. 

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‎05-11-2019 22:48

In response to aligfire

‎05-11-2019 22:48

It takes a ten foot altitude change to count as one stair set.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-26-2019 16:59

In response to JohnnyRow

‎10-26-2019 16:59

I get that but why isn’t there a way to put in your steps when you log it, why are calories and time the only options to enter?  Seems like that would be something that can be added to the algorithm in the logging section.  We can log lots of details for other exercises.

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‎10-27-2019 04:05

In response to Cembry

‎10-27-2019 04:05

Hello @Cembry and a warm welcome.  Stairclimber is one of the exercise shortcuts that is available on your Versa.  I recommend using the Exercise App instead of logging your exercise.  Check out this Help Article for more information.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-27-2019 09:43

In response to LZeeW

‎10-27-2019 09:43

Great I will try that

God's Blessings
The 4 Embrys
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