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Stairs climbed are GROSSLY miscounted on my Versa

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‎08-30-2019 09:38 - last edited on ‎09-11-2019 11:05 by Moderator Alum

‎08-30-2019 09:38 - last edited on ‎09-11-2019 11:05 by Moderator Alum

Until about a month ago my flights climbed were accurate. Since then, most days, my flights are grossly over counted. Today, I’ve climbed 3 flights of stairs, yet have received credit for 18! It’s only 11:30 am. I can’t wait to see how many more flights I will receive credit for! I have reset my watch per website advice to no avail.

Flights climbed is one of my requirements for a fitness watch, and I paid wayyyy too much money for my Versa for this issue to be a recurrence. Very unhappy with Fitbit’s inability or unwillingness to fix this glitch! Please, Fitbit, get with the program and get the glitch fixed PRONTO!

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3 REPLIES 3

‎08-31-2019 06:14

‎08-31-2019 06:14

Hi @JillianIBC, may I just ask a question: were you perhaps walking outside on a windy day when you got all those flights?  I've noticed on mine that if it's windy out, it mistakes the gusts of wind for flights of stairs.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎08-31-2019 08:09

In response to DramaQueenDiva

‎08-31-2019 08:09

Good question! Today (I have 10 floors & have climbed 2) and yesterday the wind is / was quite still-barely a breeze even on the beach where I do most of my active walking

Sent from my iPhone
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‎09-08-2020 22:36

‎09-08-2020 22:36

Glad it is not just me. Since last Watch update, I get stairs in my sleep! 41 flights the other day driving on a flst road .... 11 today and all flat...looking to delete them from the fitness tracker but cant see how... 

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