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Static screen versa 2, live chat keeps cutting me off

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My versa 2 has had a blue tint on the screen these past few days and now it goes from 

Blue tint to static to blue tint

 

I have cleaned the contacts, reset it and left it to dry, but still no use.

 

Also live chat keeps cutting my off.

And can not reconnect ? 

 

This is my second versa 2 to have a issue with the screen, first one overheating with a very hot screen.

 

Does anyone know how to fix this? 

 

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2 REPLIES 2

My husband's Versa 2 is doing the same thing. This has been going on for about 2 months. The static lines pretty much stay white.

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I contacted Fitbit finally through live chat, I recommend contacting them, they are going to replace my versa 2 for the third time.

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