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Stationary time and hourly step goals

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‎04-05-2019 03:09

‎04-05-2019 03:09

My versa shows that I haven’t missed any hourly step goals today, but the app on my iPhone shows I missed my step goals twice from 2 to 4. Also, it says I was “stationary” during that time (as well as other times that I’m sure I wasn’t.)

I was walking around during that time and I did not receive the hourly reminder on versa so I think the app is wrong. 

I rebooted my versa to see if it changes anything but it didn’t. 

 

Is anybody else experiencing this? 

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‎04-05-2019 03:45

‎04-05-2019 03:45

@Sakig Welcome!  Sorry for what you're experiencing, I don't think I've had that happen before.  Have you tried turning off bluetooth and turning it back on and then performing a sync?  Or maybe uninstall the app and reinstall.  Other than that, it's likely just a glitch.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎04-05-2019 04:44

In response to Heather-S

‎04-05-2019 04:44

Hi @Heather-S, thank you so much for your reply!

I tried turning off and on the Bluetooth but didn’t work. I also uninstalled the app (why didn’t I think of this!?) and reinstalled, but unfortunately it didn’t solve the problem. Thank you for the suggestion though!

 

There are some other stuff that’s not working on my Fitbit today either. Maybe it’s just having an off day or something. Hopefully it’ll be all good tomorrow!

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