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Step goal met not showing in challenge

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‎05-16-2018 02:17

‎05-16-2018 02:17

I met my step goal last night, but did not sync until this morning. All of my steps are showing, but my challenges do not say that my step goal was met. My phone did vibrate and show the celebration when I hit my goal. I tried logging out of the app, shutting down my phone, rebooting, and logging back into the app. Still not showing the goal was met, even though my step numbers are correct. I have a Versa. Thanks in advance for any help.. 

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2 REPLIES 2

‎05-16-2018 02:35

‎05-16-2018 02:35

Usually for me, I have to sync everything before midnight or else it doesn’t get counted pass then even for challenges. So maybe that’s  happened? Right at midnight all my stats turn to “0”. 

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‎07-03-2018 05:29

‎07-03-2018 05:29

This has continued to happen.  If I do not sync before midnight, then any goals I met the previous day do not count toward "streaks," like two days in a row of meeting goals, etc. I think this is just a fitbit flaw, and I'll have to live with it. Sometimes my battery is dead and needs to be charged, so I don't get to sync before I go to bed

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