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Steps and distance don't match-Versa

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‎06-04-2018 21:39 - last edited on ‎10-21-2021 19:16 by Fitbit Moderator

‎06-04-2018 21:39 - last edited on ‎10-21-2021 19:16 by Fitbit Moderator

5350 steps on 5,8 km run !?

Been out running today. The same rute as yesterday. And a got ONLY 5350 steps out of 5,8 km. I measured my step and its not over 80 cm,probebly shorter shorter than that to. And i try to run with short steps:)

Is this correct???

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎06-05-2018 11:44

‎06-05-2018 11:44

Hi there @SunsetRunner, great to have you here in the Fitbit Community as a new member! I saw your step count was too short based on your distance. In this case I saw you have your own stride length. So as a matter of test, try to change to Automatic Stride length and see if the amount of steps improve in future exercise sessions.

 

  1. From the Fitbit app dashboard, tap or click the Account iconUser-added image
  2. Tap or click Advanced Settings.
  3. Tap or click Stride Length.
  4. Adjust your stride length.

If the issue continue, try to perform a restart on your tracker: How do I restart my Fitbit device?

 

Hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-05-2018 23:22

In response to RobertoME

‎06-05-2018 23:22

Hi Roberto!

Thanks for answer.

Ok,i just turned off the automatic thing.

I messured my step lenght too get it correct and hoped that would help. (sorry my bad english)

 

I will se what happends no,maybe i turn on auto again if it doesent work.

 

Johan

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