Steps and swim auto record

[Megz89]

Hello,

I LOVE my Versa! I had my Versa 1 for 2 years and got the versa 2 for Christmas. The problem I'm having is that I find the step tracking is less accurate by a few thousand. I've checked this with my daughter's fitbit and two different step counters. The other counters were all close give it take a hundred steps but the versa 2 was over 2000 steps less. So I'm wondering if it's not working properly or if it's too tight. I have very small wrists so I find if I loosen it by even one it will twist completely around. I would love your advice. 

My 2nd issue is that I have auto track on for swiming and while I do swim once or twice a week it is recording me swiming multiple times a day. 

I have reset my Versa a couple times but am still having these issues. 

Thank you for your time!!

[Rich_Laue]

Have you considered checking the steps recorded with the steps you have taken and counted with your mind 

[Megz89]

Yes, I have done this. I took 50 steps and the Versa only recorded 13 of them.

[Megz89]

I haven't lost my motivation yet but it's frustrating not being able to keep track and have the gratification of seeing completed goals.