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Steps are syncing but not sleep nor heart

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‎05-16-2020 08:28 - last edited on ‎10-23-2020 22:39 by Fitbit Moderator

‎05-16-2020 08:28 - last edited on ‎10-23-2020 22:39 by Fitbit Moderator

When I synch, my steps update on the app but sleep doesn't, nor does heart beats. It worked fine for quite a while, but then just stopped.  Is it a setting?  Is there a fix?

 

Moderator Edit: Clarified subject

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