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Steps constantly showing as floors?

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‎08-15-2020 23:23 - last edited on ‎03-24-2025 20:03 by Fitbit Moderator

‎08-15-2020 23:23 - last edited on ‎03-24-2025 20:03 by Fitbit Moderator

I fell at work yesterday and now.it counts all my steps as floors... is there any way of fixing this? I did get my skyscraper badge today though (100 floors)???? Help, please!!!

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