Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps from yesterday have dissapeared from the app

Replies are disabled for this topic. Start a new one or visit our Help Center.

Yesterday my steps were showing on the app but today they have randomly dissapeared and it's showing I done zero steps yesterday. They were showing this morning and I'm having no problems with my watch and app synching for today's steps. Any tips on how I could correct this? 

 

Thanks 

Best Answer
0 Votes
2 REPLIES 2

My first suggestion @smc91 would be to check the app or fitbit.com for when the tracker last synced. 

Best Answer

@smc91 log out and back in to the app. if this doesnt help, try clearing the fitbit mobile app cache.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes