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Steps not showing after latest update?

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‎08-26-2022 03:09 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

‎08-26-2022 03:09 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

Updated the app a few days ago, watch looks the same, but the *app* no longer shows a tab with the current step count. It's either moved or gone, not sure, but that's the tab I use the most 😞 And no, it's not "grayed" at the bottom, it's not there at all. Can I get it back?

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2 REPLIES 2

‎08-26-2022 03:51

‎08-26-2022 03:51

Hi @EPPack Try uninstalling the App from your phone, then reinstall stall it and log back into your account and hopefully the step count will be back.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-30-2022 04:14

In response to NellyG

‎08-30-2022 04:14

Nope, uninstalled then reinstalled, no change.

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