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Steps while sleeping and not wearing the watch

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‎07-07-2018 05:55 - last edited on ‎07-08-2018 05:58 by Moderator Alum

‎07-07-2018 05:55 - last edited on ‎07-08-2018 05:58 by Moderator Alum

I woke up this morning with over 15,000 steps. I do not sleep with my Versa on and this is the second time this week it has happened.

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎07-08-2018 06:00

‎07-08-2018 06:00

It's great to welcome you @LisaAbad.

 

I am sorry to hear that your Versa is registering steps while you are not wearing it and would like to know if there was a fan or anything that may have been buzzing or vibrating on the same surface that your watch was placed on? If so, I recommend placing the Versa on a different surface without any vibration and see if the issue persists.

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-08-2018 06:39

In response to AlejandraFitbit

‎07-08-2018 06:39

Good morning,

No my Fitbit sits on my night stand with a book. This is the second time it has happened and I have reset it twice.

Thanks,
Lisa

Sent from my iPhone
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