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Still waiting for refund

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-23-2018 06:47

‎09-23-2018 06:47

Has anyone else returned their Versa for a refund? I was told that it would take 2-3 working weeks to get reimburse  but I'm still waiting. I contacted them by email the other day and still have had no reply 😞

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3 REPLIES 3

‎09-23-2018 13:05

‎09-23-2018 13:05

Just keep emailing. You wont get an answer here

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎09-24-2018 05:15 - last edited on ‎05-28-2025 07:44 by Fitbit Moderator

‎09-24-2018 05:15 - last edited on ‎05-28-2025 07:44 by Fitbit Moderator

It's great to have you here @lfc4ever05 and @WendyB thanks for stopping by.

I agree with our friend here, if you have already contacted our support team, I suggest waiting for their reply since they have the proper tools to see this information.

Let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-01-2018 06:33

In response to AlejandraFitbit

‎10-01-2018 06:33

I have contacted them by phone and email and I'm still waiting for a refund. They have the watch since 29/08 and still haven't managed to reimburse me. It's ridiculous and I'm not happy with their customer service at all!

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