10-28-2019
16:14
- last edited on
10-30-2019
08:54
by
DavideFitbit
10-28-2019
16:14
- last edited on
10-30-2019
08:54
by
DavideFitbit
it did not do this before I upgraded to IOS13. I can't find a setting in the app to disable it.
Moderator edit: subject updated for clarity
10-30-2019 08:59
10-30-2019 08:59
Hello @Bottomsup99, welcome to the Community forums, and sorry for the late response.
Thank you for sharing all these details about your Versa that is giving you an extended/non-dismissable call notification.
The team of developers is aware of the problem that several users have experienced with this extended notifications after updating to iOS 13, as you mentioned. They are already working to try to find a solution as quickly as possible, but we haven't received other updates for the moment.
In the meantime, make sure to keep the Fitbit app updated to the latest version available.
Let me know if you have further questions.