01-05-2023 08:59
01-05-2023 08:59
Hello, I got a new Samsung S22 Ultra. I downloaded the app and logged into my Fitbit account and connected the Versa via Bluetooth. All was good except that I don't get call notifications on the Vesa 2. Call notification is on in the app. I can get the "test notification" on the Versa. I get all my other notifications. I've factory reset the Versa and deleted data and cache in the app. Again, everything works with the exception of call notifications from my cell phone. Any help is appreciated.
01-05-2023 09:51
01-05-2023 09:51
hi there. my name is khefe and if you have stopped getting calls with a new phone you should reset your fitbit and get the app on your new phone. this will disconnect it from your old phone
hope this helps!
01-05-2023 09:52
01-05-2023 09:52
sorry i forgot to mention, i also have a versa two and this worked for me!
01-05-2023 10:31
01-05-2023 10:31
Thank you for your reply. I wasn't clear. I installed the fitbit app on new phone and reset the Versa. It paired to new phone. I had already uninstalled the fitbit app on old phone. Also, I unpaired the Versa from my new phone and used the app to pair it back to my new phone. It still doesn't get calls.
01-12-2023 11:08
01-12-2023 11:08
Bump. Anyone?