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Stress management always says Google Play Store not available

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When I click See details on my stress score, I always get the response "Google Play Store not available'. How do I get access to see the details of my score?  My phone is a LG ThinQ V40 and my Google Play Store is available when I am not in the app.

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Hello there, @gettinhlthy. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the Stress Management data. 

It seems like you're trying to access to a data that is only available for Fitbit Premium and that is why it's redirecting you to Google Play Store. To see a detailed breakdown of your score in the Fitbit app, purchase a Fitbit Premium subscription. For more information, see What should I know about Fitbit Premium?

For a general information about Stress Management Score, please see How do I track and mange stress with my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

Hello there, @gettinhlthy. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the Stress Management data. 

It seems like you're trying to access to a data that is only available for Fitbit Premium and that is why it's redirecting you to Google Play Store. To see a detailed breakdown of your score in the Fitbit app, purchase a Fitbit Premium subscription. For more information, see What should I know about Fitbit Premium?

For a general information about Stress Management Score, please see How do I track and mange stress with my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer