Suddenly no more notificiations

[jellertdep]

Hello

I suddenly recieve no more notifications on Versa

I tried to turn of bluetooth, turn of phone, turn of versa, turn of notifications settings,... but nothing helped.

Can anyone help me please?

Kind Regards

[AlvaroFitbit]

@jellertdep It's great to see that you've visited the Fitbit Community! Sorry to hear that you aren't getting notifications on your Versa. Check that your Versa isn't in the Do not Disturb mode (press the left button for a few seconds to check this setting). You can also try deleting all devices listed on your phone's bluetooth settings area, restart your phone and restart your Versa by doing the following:

1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again. 

After this enable notifications again and see if this works.

Let me know how it goes!