05-08-2018 16:46 - edited 09-12-2018 17:21
05-08-2018 16:46 - edited 09-12-2018 17:21
Hi guys! Is anyone else frustrated that the Fitbit won't connect to the Wifi at work or anywhere where a username/password combo is required (WPA enterprise connections for example)? If i put audiobooks/pocasts on it, i will need to change things on the go, and this would be a mighty useful functionality :).
Help us out if you can, Fitbit!
EDIT: The Versa is lacking hardware for these types of WiFi connections (Thank you to @razerf15 and @fsafari for clarifying this). Leaving the topic open for others who may be wondering.
Moderator edit: updated subject for clarity
05-11-2018 06:34 - edited 05-11-2018 06:40
05-11-2018 06:34 - edited 05-11-2018 06:40
Hey @Esmeliz, let me give you a warm welcome to the Community! Versa can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn't supported. For best results, connect Versa to your home or work Wi-Fi network. Make sure you know the network password before connecting.
That being said, I would suggest you to visit our Feature Suggestions board review this idea, which talks about adding another Wi-Fi connection, like a 5GHz, for example.
On the other hand, t'll be great to have audiobook/podcast app on the Fitbit Versa. I was looking for this other idea I found this one, so please leave your vote and comments on it. The more votes it has, the bigger the chances to be taken into consideration it'll have.
Have a nice day!
05-15-2018 06:12
05-15-2018 06:12
Hey @HeydyF 🙂 Thanks for the welcome!
I do know that the fitbit won't connect to those types of WiFi connections, that was the point of the post! 🙂 I was wondering if it could be added in a later update. I will add my comments to the posts you suggested, thank you!
Lizy
05-15-2018 06:18 - edited 05-15-2018 06:20
05-15-2018 06:18 - edited 05-15-2018 06:20
@Esmeliz wrote:Hey @HeydyF 🙂 Thanks for the welcome!
I do know that the fitbit won't connect to those types of WiFi connections, that was the point of the post! 🙂 I was wondering if it could be added in a later update. I will add my comments to the posts you suggested, thank you!
Lizy
Not possible. It's a hardware limitation.
09-10-2018 16:19
09-10-2018 16:19
WPA enterprise needs a specific hardware that Versa does not have?
09-12-2018 17:19
09-12-2018 17:19
Thank you to the two respondents above who clarified that this is a hardware issue. Will edit the original post!