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Swim exercise turns off by itself.

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‎05-30-2019 07:53 - last edited on ‎05-31-2019 11:51 by Moderator Alum

‎05-30-2019 07:53 - last edited on ‎05-31-2019 11:51 by Moderator Alum

I've had the Versa for about a week and have used it during 4 swims.  Three of the swims the watch just left the swim mode and entered into the clock mode.  No buttons were pushed.  The last time I made notice of the vibration at lap count and as soon as it stopped, I stopped.  I had to turn it back to swim mode to finish the workout.  Is this a normal thing for the versa?  I'm just doing a craw.  I swim about 2000-2500 meters (or for one hour).  I have a slow and steady stroke.   Can someone help?

 

Moderator Edit: Clarified Subject + Format.

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‎05-31-2019 11:53

‎05-31-2019 11:53

Hello @Anointedrj I hope you're doing well, it's nice to see yu around the Fitbit Community. 

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to suggest you to restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, try to wear your Versa a bit upper on your wrist and start a Swim exercise. 

 

Give this a try and let us know how it goes. Happy swimming! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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