help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Switch phone that notifications come from?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-28-2019 11:32

‎05-28-2019 11:32

I originally set up my Versa with my work cell phone (due to a better connection) but I want to receive notifications from my personal phone.  Does anyone know how to change which phone my notifications come from? Thanks.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-29-2019 12:48 - last edited on ‎06-17-2025 06:44 by Fitbit Moderator

‎05-29-2019 12:48 - last edited on ‎06-17-2025 06:44 by Fitbit Moderator

@Hepburma Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Versa notifications. You can try the following:

  • Go to your work phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) on your personal one and make sure bluetooth and location services (GPS) are on.
  • Finally clear your personal phone's bluetooth connect (repeat step one in this phone) and setup the notifications following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes