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Switch phone that notifications come from?

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‎05-28-2019 11:32

‎05-28-2019 11:32

I originally set up my Versa with my work cell phone (due to a better connection) but I want to receive notifications from my personal phone.  Does anyone know how to change which phone my notifications come from? Thanks.

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‎05-29-2019 12:48

‎05-29-2019 12:48

@Hepburma Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Versa notifications. You can try the following:

 

  • Go to your work phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) on your personal one and make sure bluetooth and location services (GPS) are on.
  • Finally clear your personal phone's bluetooth connect (repeat step one in this phone) and setup the notifications following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

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