Sync Service Broken

[Komanderkeen]

After applying today's update the sync service appears broken. The Versa sync's but only when the app is opened. Yesterday I had a tray icon noting the sync service and today, after the update, it is gone. Is this a bug or am I missing the setting to enable the sync service again?

The larger issue with the sync service being broken is notifications are not sent to the device unless I am in the Fitbit app which is a little redundant.

[Marrrmaduke]

@Komanderkeen Open Fitbit mobile app, tap on Versa icon, and make sure All-day sync and Always Connected are enabled. Sync your tracker. Now, go to Android Settings on your phone (I am assuming you're on Android since you're mentioning Sync widget), scroll down to Notification, then tap on Fitbit. Make sure Sync Service notification is set to at least High.

[Komanderkeen]

I've checked the items you mentioned with one exception. When I go to Android settings I do not see an option to set the notification to high. All notifications are turned on for mobile push though.

I did get it to sync up again but it is intermittent and only lasts as long as the sync notification is on top bar. It was able to sync for a while after multiple reboots of my phone and my Versa but again only lasted a short while.

[Marrrmaduke]

@Komanderkeen just to confirm, you're running 2.85 Fitbit app? They removed Keep Alive Widget feature (Sync service widget), but I would like to see your Android Notifications settings for Fitbit app. Can you please attach the screenshot?