06-19-2019 11:58
06-19-2019 11:58
Hi. I have had the Versa since Feb and no real issues. Now text messages have stopped. I am not always near my phone and it was a helpful feature. I have checked all settings, notifications, restarted both the phone and watch and nothing changed. I know it is a limited ability watch. My husband recently got one and his steps vary wildly from mine. He gets steps when he’s sitting. I have to earn every one of mine. But back to messages...please help!!!
06-19-2019 12:35
06-19-2019 12:35
My texts and phone calls have stopped showing up as well. I’ve tried everything they suggested in the help section but nothing has worked.
06-30-2019 14:39
06-30-2019 14:39
My versa stopped showing text messages as well. I get phone calls, but no messages. I've tried all their suggestions and nothing changes.
06-30-2019 16:01
06-30-2019 16:01
Same here, haven't received any text in 3 days and I've spent most of the afternoon/evening talking with support and nothing has worked.
I'm about over Fitbit.
06-30-2019 17:21
06-30-2019 17:21
I have had the same thing happen with mine. I think it started after my latest Android update. No texts or phone calls come through. Calls came through for a little bit but stopped identifying who was calling. It simply said PHONE. I sure hope they fix this soon. I have tried restarting both my phone and Versa...I even reinstalled the app and nothing has helped!