Well after performing another factory reset, because my email communication with Fitbit resulted in them telling me that It had fixed the issue! (Yeah, it did for all of 2 mins) I now have a watch that won’t get past the download app to set up. This is because it can’t connect to the Bluetooth or WiFi. Come on fitbit just admit that there is a problem. All you’re doing is making people angry. Pointless emails telling me to try this and that. Make sure your phones up to date. My phone, unlike the watch actually connects to my WiFi! So it’s up to date. Only been since this recent update to the app that this problem has occurred. I have had the watch a year no issues.
It is very clear to see I am not the only person experiencing this issue.
Come on hold your hands up!
