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Syncing problems due to update of Fitbit App

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‎09-14-2019 17:31 - edited ‎09-14-2019 17:33

‎09-14-2019 17:31 - edited ‎09-14-2019 17:33

Hi @Fitbit board,

isn't about time that you inform all the users who use your devices and app, to let them know that you're aware of the fact that the latest update of your Fitbit app lead to all the syncing problems that are reported now? It's not good for your reputation as a trustworthy company to leave us all in the dark about it. Read all the topics and users are getting angrier and angrier and even leave Fitbit for an iWatch, witch is in MHO a bad choice. Regards, kuzibri 

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‎09-14-2019 17:37 - edited ‎09-14-2019 17:38

‎09-14-2019 17:37 - edited ‎09-14-2019 17:38

Amen! And it's not just the Versa - I've been looking through the other Fitbit product boards (Charge, etc.) and they are all having the same issues. This is BEYOND bad customer service.

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‎09-14-2019 17:41 - edited ‎09-14-2019 17:43

In response to speds

‎09-14-2019 17:41 - edited ‎09-14-2019 17:43

Hi, that's why I posted this to make a statement. And of course it's not only affecting the Versa, it affects all Fitbit product that are using the Fitbit app. Regards kuzibri

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