help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Telegram notification not showing on Versa

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-25-2018 08:30 - last edited on ‎06-27-2018 06:36 by Fitbit Moderator

‎06-25-2018 08:30 - last edited on ‎06-27-2018 06:36 by Fitbit Moderator

My Versa doesn't get notifications from Telegram  although In the setting it shows that Telegram HD notification is on.

 

 

Moderator edit: updated subject for clarity

Best Answer
1 BEST ANSWER

Accepted Solutions

‎06-27-2018 06:55

‎06-27-2018 06:55

@Marjan572011 Welcome! It's nice to have you on board! Sorry to hear that you aren't getting Telegram notifications on your Versa. Which phone are you using? Is it compatible? If you are using an Android phone make sure the Fitbit app has the necessary permissions (settings, apps, Fitbit, permissions). Also check your privacy settings to show messages. Regardless of the phone you can also refresh the link between them by deleting all devices listed in the bluetooth settings area, restart your phone and restart your Versa by doing the following:

 

1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again. 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-27-2018 06:55

‎06-27-2018 06:55

@Marjan572011 Welcome! It's nice to have you on board! Sorry to hear that you aren't getting Telegram notifications on your Versa. Which phone are you using? Is it compatible? If you are using an Android phone make sure the Fitbit app has the necessary permissions (settings, apps, Fitbit, permissions). Also check your privacy settings to show messages. Regardless of the phone you can also refresh the link between them by deleting all devices listed in the bluetooth settings area, restart your phone and restart your Versa by doing the following:

 

1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again. 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes