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Text messages not coming through my Versa 2

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‎07-26-2021 09:57 - last edited on ‎07-26-2021 11:19 by Fitbit Moderator

‎07-26-2021 09:57 - last edited on ‎07-26-2021 11:19 by Fitbit Moderator

Just upgraded to the Versa 2 from the Versa and my texts are not showing on the watch. I have an iPhone and the notifications, Bluetooth and location are all set up. I receive phone calls and other notifications from apps but no texts… Any help is appreciated! Thx

 

 

Moderator Edit: Clarified subject

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‎07-26-2021 11:22 - edited ‎09-15-2023 06:05

‎07-26-2021 11:22 - edited ‎09-15-2023 06:05

Hi there, @a_misty_moment. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

While reading your post I was wondering (as you have an iOS device) if the text messages your Versa 2 is not receiving are iMessages? I also have an iPhone and had a similar trouble with those messages, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-26-2021 11:22 - edited ‎09-15-2023 06:05

‎07-26-2021 11:22 - edited ‎09-15-2023 06:05

Hi there, @a_misty_moment. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

While reading your post I was wondering (as you have an iOS device) if the text messages your Versa 2 is not receiving are iMessages? I also have an iPhone and had a similar trouble with those messages, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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