help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages not coming through my Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2022 18:17 - last edited on ‎12-26-2022 08:27 by Fitbit Moderator

‎12-25-2022 18:17 - last edited on ‎12-26-2022 08:27 by Fitbit Moderator

I just got a versa 2 

phone calls work but not notification for text messages 

I have reset, deleted app gone through all setting and nothing is working 

any suggestions to get text messages?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-26-2022 08:28 - edited ‎08-07-2023 05:53

In response to NellyG

‎12-26-2022 08:28 - edited ‎08-07-2023 05:53

Hi there, @Jam83. Welcome to the Community Forums. 

While reading your post I was wondering (in case you have an iOS device) if the text messages your Versa 2 is not receiving are iMessages? I also have an iPhone and had a similar trouble with those messages, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, please confirm you've followed all tips and recommendations provided here Troubleshooting quick tips for iPhones.

@NellyG Thank you so much for your help!

I've moved this post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎12-26-2022 03:55

‎12-26-2022 03:55

Hi @Jam83 Which watch do you have? If it is the Versa 2 then I will move your post to the correct forum (you have posted in the Sense forum). Have a look at THIS Help Article on notification issues. Hopefully that will help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎12-26-2022 08:28 - edited ‎08-07-2023 05:53

In response to NellyG

‎12-26-2022 08:28 - edited ‎08-07-2023 05:53

Hi there, @Jam83. Welcome to the Community Forums. 

While reading your post I was wondering (in case you have an iOS device) if the text messages your Versa 2 is not receiving are iMessages? I also have an iPhone and had a similar trouble with those messages, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, please confirm you've followed all tips and recommendations provided here Troubleshooting quick tips for iPhones.

@NellyG Thank you so much for your help!

I've moved this post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes