help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages not coming through my Versa 3

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-11-2022 11:47 - last edited on ‎12-18-2022 17:01 by Fitbit Moderator

‎11-11-2022 11:47 - last edited on ‎12-18-2022 17:01 by Fitbit Moderator

Versa 3 synced with iphone 12.  Text messages not coming through.  When I get a text on my iphone, my versa3 gets a calendar alert instead.  Incoming phone calls come through OK

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-11-2022 12:49 - edited ‎11-11-2022 12:50

‎11-11-2022 12:49 - edited ‎11-11-2022 12:50

Hey @pw45 That's very strange!  I would try one or all of these things:

  • Restart your Versa 3
  • Remove the Versa 3 from your iPhone's bluetooth and pair it again to the phone
  • Remove the Fitbit app from your phone and reinstall it
  • Last resort: Factory reset the Versa 3
Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
2 REPLIES 2

‎11-11-2022 12:49 - edited ‎11-11-2022 12:50

‎11-11-2022 12:49 - edited ‎11-11-2022 12:50

Hey @pw45 That's very strange!  I would try one or all of these things:

  • Restart your Versa 3
  • Remove the Versa 3 from your iPhone's bluetooth and pair it again to the phone
  • Remove the Fitbit app from your phone and reinstall it
  • Last resort: Factory reset the Versa 3
Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎11-11-2022 14:29 - edited ‎06-01-2023 14:42

In response to Heather-S

‎11-11-2022 14:29 - edited ‎06-01-2023 14:42

Hi there, @pw45. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. @Heather-S Thank you so much for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes