05-15-2021
19:49
- last edited on
12-25-2022
04:32
by
YojanaFitbit
05-15-2021
19:49
- last edited on
12-25-2022
04:32
by
YojanaFitbit
Text messages not showing on Fitbit
05-16-2021 00:28
05-16-2021 00:28
Assuming your watch is syncing correctly - check here
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Sync - See when last synced Try refresh by touching circle it should say "a moment ago" |
Then check your notifications setup, especially if you uninstalled the Fitbit App at some point.
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Notifications And verify the top 4 items are correctly defined. Also App notifications and select any apps you want to hear from. |
Author | ch, passion for improvement.
05-16-2021 16:26
05-16-2021 16:26
05-16-2021 17:59
05-16-2021 17:59
Mine is doing the exact same thing I can't figure it out I've uninstalled, reinstalled, double checked the settings it just keeps saying an app is needed
05-16-2021 23:15
05-16-2021 23:15
Please post your phone type and OS version, Fitbit App version and Watch version.
Author | ch, passion for improvement.
05-17-2021 13:09
05-17-2021 13:09
05-18-2021 21:10
05-18-2021 21:10
You could try clearing the cache
In Android phone Settings * Apps Fitbit Storage - clear cache [not data] Force Fitbit shutdown [though it doesn't seem to fully] Log back in to the Fitbit app
*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones] |
Then logout of the Fitbit App and restart both devices again.
Author | ch, passion for improvement.
05-19-2021 04:38
05-19-2021 04:38
05-19-2021 04:43
05-19-2021 04:43
@Fitlife80 This is a relatively new phone. If you did the steps above and its still not working probably best to contact Fitbit Support directly. They may be able to help you.
Author | ch, passion for improvement.