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Text messages not showing on my Versa2

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‎03-09-2020 13:36

‎03-09-2020 13:36

I am not receiving my text messages even though I have turned them on in notifications. Please help!

My Versa2 does show my incoming and outgoing phone calls but not my text messages. 

 

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‎03-10-2020 09:10

‎03-10-2020 09:10

@sis1 Welcome! Thanks for being part of our Community! 

 

Let me help you with your Versa 2 not getting text notifications. Which phone are you using? Is it compatible? Lets try refreshing the link between your phone and your Versa 2 by doing the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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