help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages stopped stopped working on my Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-06-2020 17:20 - last edited on ‎05-20-2020 06:11 by Fitbit Moderator

‎05-06-2020 17:20 - last edited on ‎05-20-2020 06:11 by Fitbit Moderator

All of a sudden I am not getting any text messages on my Versa 2. I have an iPhone 8. I have turned off and on, Bluetooth off and on, notifications all ok. Went to chat and they couldn’t help me. Now what?  Frustrating.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-20-2020 06:11

‎05-20-2020 06:11

Hi @Myjanny, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

I'm sorry to hear about the text notifications issue that your Versa 2 has experienced. I totally understand how you feel about this.By the way, thank you for troubleshooting this issue before contacting our forums.

 

I was able to get in touch with our Support team and was told that they sent you an email with some instructions a day later after your first contact. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes