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The 35% discount offered didn't go through correctly

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‎02-02-2022 06:50 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

‎02-02-2022 06:50 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

Just ordered a new Fitbit had a code from Fitbit for 35% off however it’s only deducted 30 pounds off order didn’t realise until after I had purchase the Fitbit 

 

Moderator Edit: Clarified subject

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‎02-03-2022 10:42 - edited ‎08-24-2023 04:10

‎02-03-2022 10:42 - edited ‎08-24-2023 04:10

Hi there, @Claire123456. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience wit the discount offered. 

I've seen you tried reaching out to our Support Team via email, but your email didn't go through. So, please know the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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