01-08-2022
15:01
- last edited on
01-10-2022
10:24
by
MarreFitbit
01-08-2022
15:01
- last edited on
01-10-2022
10:24
by
MarreFitbit
Hi,
I only see 3 tracking subjects on my versa;
Number of steps
Hours of activity
Heart rate
I am missing the tracking of my sleep for example. It all shows in my Fitbit app but not on my Versa 2.
How can I add this?
Thanks!
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-10-2022 10:25 - edited 07-21-2023 03:31
01-10-2022 10:25 - edited 07-21-2023 03:31
Hi there, @Marinacurvers. Welcome to the Community Forums. Thanks for the details provided in your post.
Is your Versa 2 pretty new? If so, please note since your Versa 2 is new, the stats you're missing on it will be there after your watch captures data, as it hasn't anything to show yet.
However, from the main screen of the Fitbit app, you can tap Discover and select the stats you would like to add:
For more information, please visit this article.
Regarding "Find my phone" app, if it can't find your phone then move to a different location and try again. After 3 attempts your device shows you troubleshooting tips.
Take into consideration that the Fitbit app should be open and running in the background and your Versa 2 needs to be connected to your phone's Bluetooth.
Learn more about how Fitbit sync their data, see How do Fitbit devices sync their data?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-10-2022 10:25 - edited 07-21-2023 03:31
01-10-2022 10:25 - edited 07-21-2023 03:31
Hi there, @Marinacurvers. Welcome to the Community Forums. Thanks for the details provided in your post.
Is your Versa 2 pretty new? If so, please note since your Versa 2 is new, the stats you're missing on it will be there after your watch captures data, as it hasn't anything to show yet.
However, from the main screen of the Fitbit app, you can tap Discover and select the stats you would like to add:
For more information, please visit this article.
Regarding "Find my phone" app, if it can't find your phone then move to a different location and try again. After 3 attempts your device shows you troubleshooting tips.
Take into consideration that the Fitbit app should be open and running in the background and your Versa 2 needs to be connected to your phone's Bluetooth.
Learn more about how Fitbit sync their data, see How do Fitbit devices sync their data?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...