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The Exercise app on my Versa 3 won't respond

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‎05-06-2022 02:23 - last edited on ‎12-18-2022 19:55 by

‎05-06-2022 02:23 - last edited on ‎12-18-2022 19:55 by

My exercise app doesent work. When i go in to the app it gets closed.

 

Moderator Edit: Clarified subject

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‎05-06-2022 04:51 - edited ‎07-23-2023 05:09

In response to SunsetRunner

‎05-06-2022 04:51 - edited ‎07-23-2023 05:09

Hello there, @User3425. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @SunsetRunner Thanks for helping out!

Is the Exercise app on your Versa 3 the only app crashing? If so, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-06-2022 04:25 - edited ‎05-06-2022 04:52

‎05-06-2022 04:25 - edited ‎05-06-2022 04:52

Hello @User3425 

Have you tried the steps here to resolve the issue:https://www.revick.net/news/fitbit-excercise-app-crash/

 😃 Please let me know how it goes.

Best Answer

‎05-06-2022 04:51 - edited ‎07-23-2023 05:09

In response to SunsetRunner

‎05-06-2022 04:51 - edited ‎07-23-2023 05:09

Hello there, @User3425. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @SunsetRunner Thanks for helping out!

Is the Exercise app on your Versa 3 the only app crashing? If so, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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