The Fitbit app is crashing-Versa 2

[cazlayden]

Anyone else’s app keep crashing recently. I have gone into the cycle app three times over the past two days and I can’t do anything just keeps crashing 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @cazlayden.

Thank you for the information provided.

To address the issue better, please provide us with the following information:

- Is the phone Android or iOS?

- What Fitbit app version is on?

I'll be waiting for your response.

[cazlayden]

Hi

I have an apple 7plus. It’s version. 72.1.9

Also it is defaulting the calendar back to 1977? I think that might be the
issue. I have to scroll through 40+ years to get to today. Before I can edit

I managed it this morning without it crashing ??

Thanks

[EdsonFitbit]

Thank you for the update, @cazlayden.

• When you say the calendar shows back to 1977 are you referring to the sleep, food or activities tile?
• Is the Fitbit app crashing when you try to access the sleep tile only?
• If possible, please attach a screen shot of the calendar for further investigation.

Please let us know if you have any question.

[cazlayden]

It’s the cycle part of my app. This is where the calendar opens abs I can’t
open the pencil on today.

Thanks

[EdsonFitbit]

Thanks for your response, @cazlayden.

The best way to get help for this problem is to chat with us online or give us a call.

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See you around.