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The Fitbit app shows "notification service not running"-Versa 2

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‎10-26-2021 12:15 - last edited on ‎10-26-2021 18:09 by Fitbit Moderator

‎10-26-2021 12:15 - last edited on ‎10-26-2021 18:09 by Fitbit Moderator

I am having notifications display error in my versa 2 device. In the fitbit app, it is continuously showing "notification service not running. A phone restart is required to enable notifications in your phone"

I have tried everything, and still no whatsapp or any other message notifications on my tracker.

Please help

 

Moderator edit: updated subject for clarity

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‎10-26-2021 18:08

‎10-26-2021 18:08

Welcome to the Fitbit Community, @Shaunak_saha.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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