The GPS distance on my Versa 2 is not accurate

[MattPrendo]

So the watch is great, I love the features. The gps doesn't track my distance though. I get steps logged but a am just about a mile away from my train station and I walk coming and going along with at work. My steps are from 9k to 12k but the distance is .10 miles for the entire day. GPS  and tracking is on so not sure how to fix.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @MattPrendo. Welcome to the Community Forums. I'm glad to hear you're loving the features of your Versa 2 so far. Thanks for sharing the details about the concern with your watch. 

Fitbit devices use the formula below to calculate distance. Your stride length is determined by your height and sex. Steps x Stride Length = Distance Traveled

Please note when you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see: Can I change my stride length in my Fitbit account?

For more information about GPS, see: How do I use GPS on my Fitbit device?