04-12-2021
10:43
- last edited on
04-13-2021
05:34
by
MarreFitbit
04-12-2021
10:43
- last edited on
04-13-2021
05:34
by
MarreFitbit
Fed up! GPS frequently fails to work. Cycled over an hour. Registered fat burn etc. But no map no mileage recorded again. Most days no issues but lately fails to locate. App says I’m up to date snd synced. I’ve disconnected and reconnected but still have issues.
Moderator Edit: Clarified subject
04-13-2021 05:37 - edited 04-26-2024 08:28
04-13-2021 05:37 - edited 04-26-2024 08:28
Hi there, @Wantobfit. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand how you must be feeling.
For troubleshooting steps, see Why isn't GPS working on my Fitbit device?
Moreover, please be advised that environmental factors, including tall buildings, dense forest, steep hills, and thick cloud cover, can interfere with your device’s ability to connect to GPS satellites. If the signal is blocked—either because you're indoors, underground, or due to another reason—GPS won't work.
Note: If the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. For more information, see: How do I use GPS on my Fitbit device?
By the way, I've moved your post to the Other Versa Smartwatches board for organization purposes.
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04-13-2021 09:45
04-13-2021 09:45