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The Km is not work

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Screenshot_20190923-101428_Fitbit.jpg

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@LeoBueno Is the distance wrong only for biking or when you use Walking exercise as well? What is weird is that from Bela Vista to Vila Olipmpia is around 9 km and your map shows a proper route but 0.9km...

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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I'm having a similar problem. Fitbit registered 7,54 km while Google Fit registered 10,22 km for the same activity (which is correct).

Screenshot_20190927-090911_Fitbit.jpg

Screenshot_20190927-090929_Fit.jpg

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Yep, few threads on this now, something is not right with GPS connected distances ( under measuring)  since a recent update (for about a week now for me and others)

I've had a good 8 months previous of excellent  and consistent performance and measurement., so something has clearly changed.

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Just wit bike mode. I´m very disappointed 😞

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@SteveFisher Recent update like in Versa firmware or Fitbit mobile app update?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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I believe that it's after the app update on September 19th

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@gregorioaf then it's fitbit mobile app. what's your phone model and OS? And just to confirm, you get wrong distance only for biking? walking, running is ok?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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I've got a Samsung Galaxy S9+. I've used my watch only to run. 

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@gregorioaf Thanks. Honestly, it starts looking to me like a bug. Since the GPS works and the traced route looks fine as well. I will try asking around but I think this will have to get addressed with the update. ;/

 

@jpcubo I moved your post to this thread as it is the same issue.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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I think this is happening since the last update, the GPS data is accurate but the distance reported by my Versa Lite is way below the actual distance, I usually run around 5.1KM and i get reports from 4KM to 4.6KM.

When I import the data to Strava I have an option to correct the reported distance using GPS data in there and I get an accurate value.

I'm using a Huawei P10 lite phone for GPS and Sync.

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