09-23-2019 06:24
09-24-2019 21:37
09-24-2019 21:37
@LeoBueno Is the distance wrong only for biking or when you use Walking exercise as well? What is weird is that from Bela Vista to Vila Olipmpia is around 9 km and your map shows a proper route but 0.9km...
09-27-2019 05:11
09-27-2019 05:11
I'm having a similar problem. Fitbit registered 7,54 km while Google Fit registered 10,22 km for the same activity (which is correct).
09-27-2019 05:24
09-27-2019 05:24
Yep, few threads on this now, something is not right with GPS connected distances ( under measuring) since a recent update (for about a week now for me and others)
I've had a good 8 months previous of excellent and consistent performance and measurement., so something has clearly changed.
09-30-2019 13:59
09-30-2019 13:59
Just wit bike mode. I´m very disappointed 😞
09-30-2019 14:20
09-30-2019 14:20
@SteveFisher Recent update like in Versa firmware or Fitbit mobile app update?
09-30-2019 15:25
09-30-2019 15:25
I believe that it's after the app update on September 19th
09-30-2019 15:30
09-30-2019 15:30
@gregorioaf then it's fitbit mobile app. what's your phone model and OS? And just to confirm, you get wrong distance only for biking? walking, running is ok?
09-30-2019 16:20
09-30-2019 16:20
I've got a Samsung Galaxy S9+. I've used my watch only to run.
10-02-2019 12:15 - edited 10-02-2019 13:02
10-02-2019 12:15 - edited 10-02-2019 13:02
@gregorioaf Thanks. Honestly, it starts looking to me like a bug. Since the GPS works and the traced route looks fine as well. I will try asking around but I think this will have to get addressed with the update. ;/
@jpcubo I moved your post to this thread as it is the same issue.
10-02-2019 12:47
10-02-2019 12:47
I think this is happening since the last update, the GPS data is accurate but the distance reported by my Versa Lite is way below the actual distance, I usually run around 5.1KM and i get reports from 4KM to 4.6KM.
When I import the data to Strava I have an option to correct the reported distance using GPS data in there and I get an accurate value.
I'm using a Huawei P10 lite phone for GPS and Sync.