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The battery on my Versa 2 is draining quickly

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‎06-26-2021 01:08 - last edited on ‎06-26-2021 17:42 by Fitbit Moderator

‎06-26-2021 01:08 - last edited on ‎06-26-2021 17:42 by Fitbit Moderator

Still no reply. They take ur money but as soon as a problem occurs they don’t want to help you. This was a Xmas present from my daughters( my wife’s got the same issue on hers ASWELL) not very good CUSTOMER SERVICE. 

 

 

Moderator Edit: Clarified subject

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‎06-26-2021 17:43 - edited ‎08-28-2023 05:36

In response to Guy_

‎06-26-2021 17:43 - edited ‎08-28-2023 05:36

Hi there, @Kaizermckay. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please try updating your Fitbit app to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Fitbit Versa's battery life. To do so, see How do I update the Fitbit app?

On the other hand, please see Can I extend my Fitbit device's battery life? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎06-26-2021 06:47

‎06-26-2021 06:47

Are you referring to the rapid battery draining issue with the iOS Fitbit App?

Author | ch, passion for improvement.

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‎06-26-2021 17:43 - edited ‎08-28-2023 05:36

In response to Guy_

‎06-26-2021 17:43 - edited ‎08-28-2023 05:36

Hi there, @Kaizermckay. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please try updating your Fitbit app to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Fitbit Versa's battery life. To do so, see How do I update the Fitbit app?

On the other hand, please see Can I extend my Fitbit device's battery life? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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