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The battery on my Versa 2 is draining quickly

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‎10-22-2020 13:01 - last edited on ‎10-22-2020 13:42 by Fitbit Moderator

‎10-22-2020 13:01 - last edited on ‎10-22-2020 13:42 by Fitbit Moderator

My Versa 2 is less than a year old as I got it for Christmas last year and for the past few weeks my battery life has gone from 5 or 6 days to 2. I haven't changed any settings so I'm not sure what is going on. I find it odd that the new Versa came out and now I'm having issues with mine. I'm frustrated.

 

Moderator Edit: Clarified subject

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7 REPLIES 7

‎10-22-2020 13:45 - edited ‎01-09-2024 03:12

‎10-22-2020 13:45 - edited ‎01-09-2024 03:12

Hi there @Grouchymom2, welcome to the Community Forums. I'm sorry to hear that your Versa 2's battery life is not lasting as expected, I understand why you're feeling frustrated. I'll be glad to help you.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


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‎10-23-2020 13:31

‎10-23-2020 13:31

Same here. Started sometime after the 1st week of October. 

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‎10-23-2020 13:38 - edited ‎11-08-2023 15:17

In response to tillytally

‎10-23-2020 13:38 - edited ‎11-08-2023 15:17

Hi there @tillytally, welcome on board. I'm sorry to hear you're also having issues with the battery life of your watch. 

In order to better assist you, please follow the tips and recommendations I shared here.

Keep me posted on the outcome. 

Maria | Community Moderator, Fitbit


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‎10-28-2020 05:50

In response to MarreFitbit

‎10-28-2020 05:50

Hi,

I don't use the Spotify App, Fitbit Pay, music, pandora, or any of the other apps. I have changed my watch face, even though I wasn't using an always on display. I have factory reset my Versa 2. I am still only getting around 2 full days of battery. What else can I try? This is frustrating. 

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‎10-28-2020 08:47

‎10-28-2020 08:47

I have that same issue for well over month now, battery life less than 2 days. Along with all the other issue. My setup wifi in the app still white with the turning circle. Will not pair to phone, my device trys no luck and no help yet again from fitbit

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‎10-28-2020 09:40

In response to Grouchymom2

‎10-28-2020 09:40

Same here! This is very frustrating. Starting to wish I had sprung for the Apple Watch. 

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‎10-28-2020 09:42

In response to SunsetRunner

‎10-28-2020 09:42

In addition, the other day my versa went from 86% to completely dead and it took forever to start charging. I made sure contacts were clean before charging. 

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